Privacy policy

The purpose of this policy is to inform individuals about the various data processing activities carried out by this entity through the website and which may affect their personal data.

 

1. Identification and contact details of the data controller

The entity Tu Hostal, with email tuhostal@tuhostal.com and telephone +240 555 866 409

2. Purposes of processing your personal data

Users/visitors of the data controller’s website

We will process the personal data provided through our web forms for the following purposes:

• Respond to requests, complaints and incidents reported through our contact channels integrated into the website.
• Understand user behavior on the website to detect possible cyberattacks on our website.
• Compliance with applicable legal obligations that directly regulate our activity.
• Protect and exercise our rights or respond to claims of any kind.
• Where appropriate, send commercial communications related to the goods or services that constitute our activity, and/or news or newsletters related to our sector.

 

3. Legal basis for data processing

Users/visitors of the website of the data controller

• Consent given by you for the processing of your data for the purposes mentioned above. The refusal to provide your personal data will make it impossible to process them for the purposes mentioned above.
• Compliance with the legal obligations that apply to us. In this case, the interested party may not refuse the processing of their personal data.
• Our legitimate interest in protecting our image, business and reputation by preventing attacks on our website. In this case, the interested party may not refuse the processing of their personal data, although they may exercise, where appropriate, the rights recognized in section eight of this policy.

 

4. Data retention periods and criteria

The personal data provided will be retained for the time necessary to fulfil the purposes for which they were initially collected. Once the data are no longer necessary for the specific processing, they will be securely blocked and, where appropriate, made available to the competent Public Administrations and Bodies, Courts and Tribunals, or the Public Prosecutor’s Office, during the limitation periods for actions that may arise from the relationship with the client and/or the legally established retention periods.

 

5. Automated decisions and profiling

The website does not make automated decisions or carry out profiling activities.

 

6. Recipients

During the period of processing of personal data, the organisation may communicate your data to the following recipients:

• Courts and Tribunals.
• State Security Forces and Corps.
• Other competent authorities or public bodies, when the data controller is legally obliged to provide personal data.

 

7. International data transfers

The organization does not carry out any International Data Transfers.

 

8. Rights

Interested parties have the right to exercise, at any time and free of charge, their rights of access, rectification, erasure and restriction of processing, as well as to object to processing, request the portability of their data (when technically possible) or withdraw their consent. They also have the right not to be subject to a decision based solely on automated processing, including profiling.

 

If a person does not wish to receive further information about our services, they may unsubscribe by sending an email to tuhostal@tuhostal.com, with the subject “UNSUBSCRIBE.”

 

9. Accuracy of data

The interested party guarantees that the data provided are true, accurate, complete and up to date. The interested party undertakes to inform the organisation of any changes to the data provided through the channels specified in the first section of this policy. The interested party will be responsible for any damage or harm, direct or indirect, that may be caused as a result of failure to comply with this obligation.

In the event that the user provides data of third parties, the interested party declares that they have the consent of the affected parties and undertakes to provide them with the information contained in this clause, exempting the organisation from any liability arising from failure to comply with this obligation.

 

10. Social media

Social media platforms are part of the daily lives of many Internet users, and the Organisation has created several profiles on some of these platforms.

All users who visit our website have the opportunity to join our social media networks or groups.

However, please note that unless we directly request your data (for example, through marketing actions, contests, promotions or any other valid means), your data will belong to the relevant social media platform. We therefore recommend that you carefully read their terms of use and privacy policies, and make sure to set your preferences regarding data processing.

 

11. Modifications / Updates

This privacy policy may be modified/updated based on legislative requirements, or in order to adapt said policy to the instructions issued by the Spanish Data Protection Agency, or due to changes introduced on our website.

For this reason, we advise users to periodically review our privacy policy.

If you have any questions about this policy, you can contact Tu Hostal through the following email address: tuhostal@tuhostal.com